How we handle your information.
Three Skies is a product of Waveco Labs, LLC, based in Austin, Texas.
To produce your reading, we collect your name, email, and the birth date, time, and place for each chart you order. Payment is handled by Stripe, which sees your card details; we do not.
We use Vercel Web Analytics to understand how the site is used. It sets no cookies and does not follow you to other sites. It records page views and eleven specific actions — drawing a sample chart, leaving an email address afterwards, following the link from that sample to the offerings, joining a waitlist, opening the sample reading (counted twice, once with the link you followed to it and once without), scrolling halfway down the sample reading, scrolling halfway and nine-tenths of the way down the home page, opening the order form, and submitting it — together with the page you were on, the site you arrived from, your approximate location (city level), and your device and browser type. If you arrived through a link from one of our ads or posts, each action also carries the name of that campaign and of the specific ad. It does not record your name, email, or birth details, and none of it is connected to your order.
We also use the Meta Pixel, from Meta Platforms (the company behind Facebook and Instagram), to measure whether our ads on those services lead to orders. Unlike the analytics above, it sets cookies, and Meta can connect what it receives to a Facebook or Instagram account you hold. Your browser sends Meta a signal for each page you view, when you open the sample reading, when you submit the order form, and when you reach the confirmation page after paying, which records the purchase and its price. We send Meta nothing from our servers, and nothing you type into the site: not your name, email, or birth details. Meta’s own use of this information is governed by its privacy policy, and you can limit it under “Ad preferences” in your Facebook or Instagram settings.
When you order, we keep a note with it of the campaign and ad that brought you to the site, if any, so we can tell which ones lead to orders. It is stored with your order in Stripe.
We share your information only with the services we use to operate: Stripe (payment), our email provider (delivery, and the mailing list if you join it), our hosting provider, a geocoding service that converts the birthplace you enter into the coordinates needed for chart calculations, and Meta (ad measurement, as described above).
We do not sell your information. Beyond the ad-measurement signals to Meta described above, we do not share it with advertisers. The only email we send is about your order — unless you ask for more, by ticking the optional box on the order form, leaving your address with the sample chart, or joining the waitlist for a reading we have not released yet. All three add you to the same list of occasional notes about new readings, and you can unsubscribe from any email we send.
We retain your birth data so that if you lose your reading or order another, we can produce it from the original calculations. If you would prefer your data be deleted after delivery, write to us and we will do so.
To request a copy of your information, correct it, or delete it, write to hello@threeskieschart.com. We respond within a few days.
Questions about this policy: hello@threeskieschart.com.